Terms and Conditions

Effective Date: 01/03/2025

Welcome to ADDPRINT-3D OÜ (“we,” “our,” “us”). These Terms and Conditions govern your use of our website and services. By accessing or using our website or services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1. General Information

1.1 ADDPRINT-3D OÜ is a company registered in Tallinn, Estonia, with registration number 16872593 and registered address at Majaka 24-6 Tallinn, Estonia.

1.2 Our services include 3D printing, design customization, prototyping, and other related offerings (the “Services”).

2. Eligibility

2.1 You must be at least 18 years old to use our Services. By placing an order, you confirm that you meet this requirement.

2.2 By using our Services, you represent that any files or designs you submit comply with applicable laws and do not infringe upon the intellectual property rights of any third party.

3. Orders and Payments

3.1 Placing an Order: To place an order, you must provide accurate specifications, including the 3D file format, dimensions, material preferences, and other relevant details.

3.2 Order Acceptance: Orders are subject to acceptance by ADDPRINT-3D OÜ. We reserve the right to reject any order at our discretion.

3.3 Payment Terms: All payments must be made in full before production begins unless otherwise agreed. Accepted payment methods include [list payment methods].

3.4 Taxes and Fees: Prices exclude applicable taxes or customs duties, which are your responsibility.

4. Production and Delivery

4.1 Production Timeline: Production times are estimates and may vary based on the complexity of the design and material availability.

4.2 Delivery: We offer shipping within Estonia and EU region. Delivery times and costs depend on your location and chosen shipping method. We are not responsible for delays caused by third-party couriers.

5. Designs and Intellectual Property

5.1 User-Submitted Designs: You retain ownership of any designs you submit. By submitting a design, you grant us a license to use it solely for the purpose of fulfilling your order.

5.2 Prohibited Content: You agree not to submit designs that are illegal, offensive, or violate any intellectual property rights. We reserve the right to refuse such designs.

5.3 Confidentiality: ADDPRINT-3D OÜ will not use your designs for purposes beyond order fulfillment without your consent.

6. Quality and Warranty

6.1 Quality Assurance: We aim to deliver high-quality 3D prints. However, slight variations in color, texture, and precision may occur due to the nature of 3D printing.

6.2 Warranty: If your product is defective due to a production error, we will reprint or refund it at our discretion. Claims must be made within 14 days of receiving the product.

6.3 Exclusions: We are not responsible for defects arising from design flaws in the submitted files.

7. Cancellation and Refunds

7.1 Cancellation: Orders may be canceled before production begins. Once production has started, cancellations are not permitted.

7.2 Refund Policy: Refunds are only issued for defective products or orders canceled before production begins.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, ADDPRINT-3D OÜ shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services.

8.2 Our liability for any claim arising out of or in connection with your use of the Services shall not exceed the amount you paid for the specific order in question.

9. Privacy

9.1 We value your privacy. Please refer to our Privacy Policy [link to privacy policy] for details on how we collect, use, and protect your personal data.

10. Governing Law and Dispute Resolution

10.1 These Terms and Conditions are governed by the laws of the Republic of Estonia.10.2 Any disputes arising from these Terms and Conditions shall be resolved in the courts of Tallinn, Estonia.

11. Modifications

11.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes acceptance of the updated Terms and Conditions.

12. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at: